Mercedes-Benz Auto Repair and Service Serving Syracuse and Central New York

Welcome to our Service Department here at Mercedes-Benz of Syracuse. You can schedule service from this page, learn more about what our service department has to offer, and view our current specials.

Our Service Department is staffed with Mercedes-Benz factory trained technicians ready to answer your questions and address your service needs. Click Service Appointment to schedule your next visit online.  For your convenience, we have a limited number of courtesy cars available by appointment only. 

Why Service at Mercedes-Benz of Syracuse?
  • Certified Mercedes-Benz technicians who know your vehicle inside and out
  • State of the Art Service Center
  • We use only Genuine Mercedes-Benz parts
  • Complimentary loaners (by appointment)
  • Early bird drop off
  • 24/7 online scheduling
  • Convenient Saturday hours
  • Certified Collision Center on site
  • We service all makes and models
  • Service staff committed to exceptional customer service and satisfaction

Our Business Development Center is responsible for the scheduling of all service appointments, client follow-up for the Sales and Service Department, keeping our Mercedes-Benz customers informed of any updates, and reminding you of an upcoming appointment. We send out monthly e-mail specials that include Service Tips, Service Clinics, Service coupons, and Sales information on New or Certified Pre-Owned vehicles. If you are not receiving our e-mails, sign up today.


SERVICE HOURS:
Monday -  Thursday 7:30am - 6:00pm
Friday 7:30am - 5:30pm
Saturday 8:00am - 1:00pm

 

Our expert technicians can service your entire family's vehicles, no matter what brand they drive!!

Mercedes-Benzof Syracuse

5433 N. Burdick Street
Directions Fayetteville, NY 13066

  • Sales: 315-637-4500
  • Service: 315-637-4520
  • Parts: 315-637-4500

Service Hours

  • Monday 7:30 AM - 6:00 PM
  • Tuesday 7:30 AM - 6:00 PM
  • Wednesday 7:30 AM - 6:00 PM
  • Thursday 7:30 AM - 6:00 PM
  • Friday 7:30 AM - 5:30 PM
  • Saturday 8:00 AM - 1:00 PM
  • Sunday Closed

Parts Hours

  • Monday 7:30 AM - 5:30 PM
  • Tuesday 7:30 AM - 5:30 PM
  • Wednesday 7:30 AM - 5:30 PM
  • Thursday 7:30 AM - 5:30 PM
  • Friday 7:30 AM - 5:30 PM
  • Saturday 8:00 AM - 1:00 PM
  • Sunday Closed

Showroom Hours

  • Monday 8:30AM - 6:00 PM (By Appointment Only)
  • Tuesday 8:30AM - 6:00 PM (By Appointment Only)
  • Wednesday 8:30AM - 6:00 PM (By Appointment Only)
  • Thursday 8:30AM - 6:00 PM (By Appointment Only)
  • Friday 8:30AM - 5:30 PM (By Appointment Only)
  • Saturday 8:30AM - 3:00 PM (By Appointment Only)
  • Sunday Shop 24/7 Online